RightFax Insights

Webinar Reminder: Why Upgrade to RightFax 16.2

December 08, 2017 3:00PM

 

New Features, Capabilities and Updates

Hold on. RightFax 16.2? Have I missed something?
No, you have not missed out on of any new releases of RightFax. OpenText is simply unifying the version numbers for all its software. RightFax 16.2 is the successor to RightFax 10.6.

Webinar Overview
Organizations are continually working on improving their systems' availability – choosing High Availability (HA) implementation models – and reducing the administrative overhead necessary to maintain these systems. RightFax 16.2 introduces some important new feature that support these strategic initiatives.

New features and capabilities that we will review include:

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Tags: RightFax, Webinar, 16.2

Turning Information Delivery into a Strategic Advantage, Part 1

December 06, 2017 3:30PM

 

Drawbacks of Traditional Document Delivery Methods

Delivering information via standard or overnight postal services or manual fax has substantial shortcomings. Manual processes are costly. In large organizations, the volume is huge-thousands to hundreds of thousands of documents per month. Mailing them costs $1.20 or more per document (printing, postage and labor), while automated faxing costs $0.10 per document (figures based on US dollars).

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Tags: RightFax, White Paper

Genesis Health System Case Study

December 04, 2017 3:00PM

 

Genesis Creates Healthier System for Delivering Patient Records

OpenText RightFax gets the right patient information to the physicians who need it

Genesis Health System, one of the nation’s top 100 Health Systems, needed a “healthier” fax system for delivering patient records — one that replaced slow, manual processes with efficient, flexible options.

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Tags: RightFax, Case Study

Live Webinar: Why Upgrade to RightFax 16.2

November 30, 2017 3:00PM

 

New Features, Capabilities and Updates

Hold on. RightFax 16.2? Have I missed something?
No, you have not missed out on of any new releases of RightFax. OpenText is simply unifying the version numbers for all its software. RightFax 16.2 is the successor to RightFax 10.6.

Webinar Overview
Organizations are continually working on improving their systems' availability – choosing High Availability (HA) implementation models – and reducing the administrative overhead necessary to maintain these systems. RightFax 16.2 introduces some important new feature that support these strategic initiatives.

New features and capabilities that we will review include:

Read More

Tags: RightFax, Webinar, 16.2

Webinar Recording: What's New in FaxPulse Version 1.7

November 17, 2017 2:00PM

 

New Monitors, Metrics, and Features 

FaxPulse is the most powerful analytics and monitoring engine for RightFax. The new version includes expanded metrics and new monitors.  

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Tags: RightFax, FaxPulse, RightFax Monitoring, RightFax Analytics, RIghtFax Alerting

Webinar Recording: High Availability Strategies for RightFax

September 26, 2017 4:09PM

Deployment strategies to enhance Disaster Recovery

If your organization relies on fax, any system outage could affect your business operations and put your profitability at risk. Join us September 14th, 2017 to learn about different RightFax deployment strategies that will aid in High Availability and Disaster Recovery (HA/DR). 

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Tags: Webinar, Strategies

Solving the Fax Retention Puzzle

May 30, 2017 12:30PM

The IQ Fax Archive Connector for RightFax

Managing the storage of faxes on a high volume RightFax system can be a nightmare for administrators. Retention policies often require that faxes be kept for years, but maintaining a large number of faxes in RightFax can be detrimental to performance – slowing down the RightFax system to the point where it becomes unusable. The best course of action is to get those faxes out of RightFax and archived into a true document management system.

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Tags: Faxes, Retention

How to Ensure Your Auto-Reply Faxes Get Delivered

May 25, 2017 12:30PM

Typically, when you place an order online, you immediately receive confirmation via email that your order was successfully received. Having a reliable way to confirm the successful receipt of an inbound fax can be critical for organizations that transmit time sensitive information, especially those in the healthcare and finance spaces.

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Tags: Faxes, Auto-Reply

Ransomware Alert: RightFax Servers and Fax Gateways

May 19, 2017 12:30PM

Due to the recent outbreak of the WannaCry ransomware and other malware based on EternalBlue exploit, customers have been contacting the Advantage Technologies helpdesk asking us how they can better protect their RightFax servers and Fax Gateways. We recommend that all RightFax servers, gateways or SBCs running Windows operating systems be treated as any other Windows Server, with regular OS updates and backups. This includes Dialogic DMG4000 gateways, and Sonus SBC 1000/2000 models with the ASM Module (SBCs without the ASM module have no Windows components and are not affected).

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Tags: Servers, Gateways, RightFax, Ransomware

Advantage Turns 20!

April 19, 2017 12:30PM

This year, Advantage is celebrating its 20th year in business! The world has changed a great deal over these last two decades. When we first started our company back in 1997, cable modems were an emerging technology, DVD was “the next big thing”, and of course, the paper fax machine was a mainstay of most any office. But as technology advanced, so too did Advantage.

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Tags: Advantage Technologies