RightFax Insights

Webinar Recording: High Availability Strategies for RightFax

September 26, 2017 4:09PM

Deployment strategies to enhance Disaster Recovery

If your organization relies on fax, any system outage could affect your business operations and put your profitability at risk. Join us September 14th, 2017 to learn about different RightFax deployment strategies that will aid in High Availability and Disaster Recovery (HA/DR). 

Read More

Tags: Webinar, Strategies

Solving the Fax Retention Puzzle

May 30, 2017 12:30PM

The IQ Fax Archive Connector for RightFax

Managing the storage of faxes on a high volume RightFax system can be a nightmare for administrators. Retention policies often require that faxes be kept for years, but maintaining a large number of faxes in RightFax can be detrimental to performance – slowing down the RightFax system to the point where it becomes unusable. The best course of action is to get those faxes out of RightFax and archived into a true document management system.

Read More

Tags: Faxes, Retention

How to Ensure Your Auto-Reply Faxes Get Delivered

May 25, 2017 12:30PM

Typically, when you place an order online, you immediately receive confirmation via email that your order was successfully received. Having a reliable way to confirm the successful receipt of an inbound fax can be critical for organizations that transmit time sensitive information, especially those in the healthcare and finance spaces.

Read More

Tags: Faxes, Auto-Reply

Ransomware Alert: RightFax Servers and Fax Gateways

May 19, 2017 12:30PM

Due to the recent outbreak of the WannaCry ransomware and other malware based on EternalBlue exploit, customers have been contacting the Advantage Technologies helpdesk asking us how they can better protect their RightFax servers and Fax Gateways. We recommend that all RightFax servers, gateways or SBCs running Windows operating systems be treated as any other Windows Server, with regular OS updates and backups. This includes Dialogic DMG4000 gateways, and Sonus SBC 1000/2000 models with the ASM Module (SBCs without the ASM module have no Windows components and are not affected).

Read More

Tags: Servers, Gateways, RightFax, Ransomware

Advantage Turns 20!

April 19, 2017 12:30PM

This year, Advantage is celebrating its 20th year in business! The world has changed a great deal over these last two decades. When we first started our company back in 1997, cable modems were an emerging technology, DVD was “the next big thing”, and of course, the paper fax machine was a mainstay of most any office. But as technology advanced, so too did Advantage.

Read More

Tags: Advantage Technologies

FaxPulse Business Intelligence (BI) with Alerting & Monitoring

February 24, 2017 1:30PM

Advantage Technologies invites you to join our next webinar to learn how to improve the management of your RightFax system. 

Our 30-minute webinar will show you how to use the key performance indicators from the FaxPulse BI analytics dashboards on health, volume, and usage to make informed, strategic decisions regarding your fax communications. You will also learn how the FaxPulse BI Monitoring & Alerting Module can keep you informed on what's happening within your RightFax environment so you can head off potential problems and respond to issues more quickly.

Read More

Tags: Alert, FaxPulse, Business Intelligence

Data Protection in the Healthcare Industry

February 02, 2017 1:30PM

Last year, Verzion conducted a research study to find out the motives for data breaches in various industries—healthcare was one of them. According the research report, data breaches in the healthcare industry were more like to be the result of human errors such as stolen assets, miscellaneous errors, mishandling PHI or privilege misuse. Most data breach incidents, 32 percent, were the result of the latter. What should be a major concern for any healthcare organization is the fact that most incidents were discovered by the customer or an auditor, which could mean serious risk exposure that can lead to costly civil penalties and even criminal consequences. There are two key ways healthcare organizations can ensure their data is protected and in compliance with regulatory requirements including HIPPA. The first is simple: educate staff on what their obligations are regarding complying with regulations and policies. The other is to adopt technologies that strengthen the ability to comply with and enforce policies.

Read More

Tags: Healthcare, Data Protection

If You’re Thinking About Integrating RightFax With Your Office 365 …You Should Read This!

December 09, 2016 1:30PM

Many organizations depend on hosted and cloud-based technology solutions to help improve their business workflows, reduce paper-related costs, and increase employee productivity. But sometimes real difficulties can arise when integrating cloud-based technologies with business-critical applications like RightFax, the market leader in automated fax server software. In this case, users integrating RightFax with Microsoft Office 365 and Exchange Online, both cloud-based solutions, in order to send and receive faxes directly from Microsoft Exchange/Outlook discover that the integration does not work when using Cached Exchange Mode. To help users address this particularly pesky problem, Advantage Technologies recently developed a unique solution: the Advantage Office 365 plugin for RightFax, fondly nicknamed the “fax hammer”.

Read More

Tags: RightFax, Integrations, Office 365

Why You Should Be Using RightFax 10.6, If You’re Not Already

December 09, 2016 1:30PM

If you're still using an older version of RightFax, you're missing out on significant enhancements that come with the new 10.6 version, especially if your organization does high-volume faxing. RightFax 10.6 includes important enhancements and upgrades related to usability, software support and enterprise grade capabilities— including integration with the latest version of Microsoft Exchange. For Advantage Support customers, the software itself is available for free as part of your support package!

Read More

Tags: RightFax, 10.6

FaxPulse Business Intelligence: Monitoring and Reporting for RightFax

April 08, 2016 12:30PM

New from Advantage Technologies, FaxPulse Business Intelligence Suite is a powerful Business Intelligence tool plus monitoring and reporting dashboard for your RightFax system. Born out of a need for organizations to gain deeper insight into their fax traffic while monitoring their OpenText RightFax Fax Server environment, FaxPulse Business Intelligence Suite allows you to:

Read More

Tags: RightFax, FaxPulse, Business Intelligence